Shipping policy

At ROCKETEXGROUP, under the MACSEIS brand, we strive to offer an efficient and reliable shipping service for our professional customers. Our shipping policy is detailed below:

1. Order Processing
- All orders will be processed within a maximum of 30 business days, depending on the customization required, such as the inclusion of logos or other specifications.
- Once processed, you will receive an email confirmation with the shipping details, including the number of boxes and the product reference.

2. Shipping via GLS
- All shipments will be made via GLS courier service.
- GLS guarantees reliable and efficient transport of your products to the specified delivery address.

3. Shipping according to the Purchase Volume

- Shipments will be made according to the purchase volume made by the professional client.
- Each shipment is prepared in boxes containing a specific quantity of products, identified by reference and weight.

At MACSEIS WEBSTORE, we are committed to providing you with high-quality service in every aspect of your shopping experience. If you have any questions or need additional assistance regarding our shipping, please don't hesitate to contact our customer service team.


ROCKETEXGROUP - MACSEIS WEBSTORE