Privacy policy
This Privacy Policy describes how macseis (the "Site," "we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from macseis.myshopify.com (the "Site") or otherwise communicate with us (collectively, the "Services"). For the purposes of this Privacy Policy, "you" and "your" mean you as a user of the Services, whether you are a customer, website visitor, or other person whose information we have collected in accordance with this Privacy Policy. Changes to this Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last Updated" date, and take any other steps required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect and have collected personal information about you over the past 12 months from a variety of sources, as described below. The information we collect and use varies depending on how you interact with us.
In addition to the specific uses described below, we may use the information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.
What Personal Information We Collect
The types of personal information we collect about you depend on how you interact with our Site and use our Services. When we use the term "personal information," we mean information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.
Information We Collect Directly from You
Information you submit directly to us through our Services may include:
- Basic contact details including your name, address, phone number, email address.
- Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.
- Account information including your username, password, and security questions.
- Purchase information, including items you view, place in your cart, or add to your wish list.
- Customer support information, including information you choose to include in communications with us, for example, when you send a message through the Services.
Some features of the Services may require you to directly provide us with certain information about yourself. You can choose not to provide this information, but doing so may prevent you from using or accessing these features.
Information We Collect Through Cookies
We also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels, and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address, and other information about your interaction with the Services.
Information We Obtain from Third Parties
Finally, we may obtain information about you from third parties, including vendors and service providers who may collect information on our behalf, such as:
- Companies that support our Site and Services, such as Shopify.
- Our payment processors, which collect payment information (e.g., bank account information, credit or debit card information, billing address) to process your payment in order to fulfill your orders and provide you with requested products or services, to fulfill our contract with you.
- When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we or third parties we work with may automatically collect certain information using online tracking technologies such as pixels, web beacons, software development kits, third-party libraries, and cookies.
Any information we obtain from third parties will be treated in accordance with this Privacy Policy. We are not responsible or liable for the accuracy of information provided by third parties, nor are we responsible for the policies or practices of third parties. For more information, see the section below, Third-Party Websites and Links.
How We Use Your Personal Information
- Provide products and services. We use your personal information to provide the Services to you, to fulfill our contract with you, including processing your payments, fulfilling your orders, sending you notifications related to your account, purchases, returns, exchanges, or other transactions, creating, maintaining, and managing your account, arranging for shipping, facilitating returns and exchanges, and allowing you to post reviews.
- Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as sending marketing, advertising, and promotional communications by email, text message, or postal mail, and showing you advertisements for products or services. This may include using your personal information to better tailor the Services and advertising on our Site and other websites.
- Security and Fraud Prevention. We use your personal information to detect, investigate, or take action regarding potentially fraudulent, illegal, or malicious activity. If you choose to use the Services and register for an account, you are responsible for keeping your account credentials secure. We strongly recommend that you do not share your username, password, or other access details with others. If you believe your account has been compromised, please contact us immediately.
- Communication with you. We use your personal information to provide customer support and improve our Services. This is in our legitimate interest to be responsive to you, provide you with effective services, and maintain our business relationship with you.
Cookies
Like many websites, we use Cookies on our Site. For specific information about the Cookies we use in connection with powering our store with Shopify, see https://www.shopify.com/legal/cookies. We use Cookies to power and improve our Site and Services (including remembering your actions and preferences), to run analytics, and to better understand user interaction with the Services (in our legitimate interests to administer, improve, and optimize the Services). We may also allow third parties and service providers to use Cookies on our Site to better tailor services, products, and advertising on our Site and other websites.
Most browsers automatically accept Cookies by default, but you can choose to set your browser to delete or reject Cookies through your browser controls. Please note that deleting or blocking Cookies may negatively impact your user experience and may cause some of the Services, including certain general features and functionality, to function improperly or become unavailable. Additionally, blocking Cookies may not fully prevent us from sharing information with third parties such as our advertising partners.
How We Disclose Personal Information
Under certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:
- With vendors or other third parties that perform services on our behalf (e.g., IT administration, payment processing, data analysis, customer support, cloud storage, fulfillment, and shipping).
- With business and marketing partners, including Shopify, to provide services and advertise to you. Our business and marketing partners will use your information in accordance with their own privacy notices.
- When you direct, request, or otherwise consent to our disclosure of certain information to third parties, such as to send you products or through your use of widgets or social media login integrations, with your consent.
- With our affiliates or otherwise within our corporate group, in our legitimate interests to run a business
successful.
- In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including responding to subpoenas, search warrants, and similar requests), to enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.
We have disclosed the following categories of personal information and sensitive personal information (indicated by *) about users in the past 12 months for the purposes set out in "How We Collect and Use Your Personal Information" and "How We Disclose Personal Information":
Category. Recipient categories
- Identifiers such as basic contact details and certain order and account information.
- Commercial information such as order information, purchase information, and customer support information.
- Internet activity or other similar network activity, such as Usage Data
Vendors and third parties that perform services on our behalf (such as internet service providers, payment processors, order fulfillment partners, customer support partners, and data analytics providers)
- Business and marketing partners
- Affiliates
We do not use or disclose sensitive personal information to infer characteristics about you.
We have "sold" and "shared" (as those terms are defined in applicable law) personal information in the past 12 months for the purpose of engaging in advertising and marketing activities, as follows.
Category of Personal Information
Recipient Categories
- Identifiers such as basic contact details and certain order and account information
- Commercial information such as records of purchased products or services and purchase information
- Internet activity or other similar network activity, such as Usage Data
Business and marketing partners
User Generated Content
The Services may allow you to post product reviews and other user-generated content. If you choose to submit user-generated content to any public area of the Services, this content will be public and accessible to anyone.
We do not control who will have access to the information you choose to make available to others, and we cannot guarantee that parties who have access to such information will respect your privacy or keep it secure. We are not responsible for the privacy or security of any information you make publicly available, or for the accuracy, use, or misuse of any information you disclose or receive from third parties.
Third Party Websites and Links
Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated with or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of any information found on these sites. Information you provide in public or semi-public places, including information you share on third-party social media platforms, may also be visible to other users of the Services and/or users of those third-party platforms without limitation as to their use by us or any third party. Our inclusion of such links does not, in and of itself, imply any endorsement of the content on such platforms or their owners or operators, except as disclosed on the Services.
Children's Data
The Services are not intended for use by children, and we do not knowingly collect any personal information from children. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details provided below to request its deletion.
As of the Effective Date of this Privacy Policy, we have no actual knowledge that we "share" or "sell" (as those terms are defined in applicable law) personal information of persons under the age of 16.
Security and Retention of Your Information
Please note that no security measures are perfect or foolproof, and we cannot guarantee the absolute security of any information you provide to us. The transmission and storage of information over the Internet is not completely secure.
We take steps to protect your personal information from accidental loss and unauthorized use, access, disclosure, alteration, and destruction. We maintain technical, administrative, and physical measures designed to protect your personal information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. However, we do not guarantee or warrant that your data will be secure.
Please understand that whenever you share information online, there is an inherent risk that your data may be intercepted, misused, or accessed in an unauthorized manner by third parties. We cannot and do not guarantee the security and privacy of any information you transmit to us.
If you have any questions about the security of your personal information, you can contact us using the contact details provided below.
Your Options and Rights
You have certain rights regarding your personal information, including the right to access, update, correct, or delete certain personal information we hold about you, the right to object to certain uses of your personal information, and the right to receive a copy of your personal information in a structured, machine-readable format.
You can exercise your privacy rights by submitting a request to us using the contact information provided below. To protect your privacy and security, we may require you to authenticate your identity before responding to your request.
Please note that if you request that we delete certain personal information, we may not be able to provide you with the Services, and you may be charged for the cancellation or refund of certain products or services. Additionally, we may need to retain certain personal information as required by applicable law or as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Additionally, please note that we may need to retain certain information for legal or legitimate business purposes, such as record-keeping, dispute resolution, technical analysis, or compliance with our legal obligations. However, we will always try to limit access to and retention of your personal information to what is necessary and appropriate.
Notice to California Residents
This Privacy Policy section applies solely to California residents. The terms of this section apply only to personal information we collect from California residents ("consumers" or "you") as described in the California Consumer Privacy Act of 2018 (the "CCPA").
In addition to the privacy rights set forth above, California consumers have the following rights under the CCPA:
- Right to Know. You have the right to request that we disclose certain information about our collection and use of your personal information over the past 12 months. Once we receive and verify your verifiable right to know request, we will disclose:
- The categories of personal information we collect about you.
- The categories of sources from which the personal information was collected.
- Our business or commercial purpose for collecting or selling the personal information.
- The categories of third parties with whom we share personal information.
- The categories of personal information we sold or shared for commercial gain.
- The categories of third parties with whom we sold or shared personal information.
- Right to deletion. You have the right to request that we delete any personal information we have collected about you, subject to certain exceptions. Once we receive and verify your verifiable right to deletion request, we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies.
- Right not to be discriminated against. You have the right not to be discriminated against for exercising any of your CCPA privacy rights.
To exercise your CCPA privacy rights, you may submit a request to us using the contact information provided below. We will respond to your request within the timeframe required by applicable law.
You can exercise these rights free of charge. However, we may charge a reasonable fee or deny your request if it is excessive, repetitive, or unreasonable. We may deny your deletion request if retaining the information is necessary for us or our service providers to:
- Complete the transaction for which we collected the personal information, provide a good or service you requested, perform the function for which we collected the personal information, or perform another function compatible with the original purpose for which the personal information was collected.
- Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
- Debugging to identify and repair errors that impair existing intended functionality.
- Exercise freedom of expression, guarantee the right of another consumer to exercise their right to freedom of expression, or exercise another right provided by law.
To exercise the CCPA privacy rights described above, you may submit a request to us using the following contact details:
MACSEIS WEBSTORE
OPERATOR
[La Seu D'Urgell 25700,Spain]
[info@macseis.com]
[+34873453500]
We receive and process all CCPA-related requests within forty-five (45) calendar days from the date of receipt, although we may need a reasonable extension for an additional period of forty-five (45) calendar days,
in which case we will notify you.
Please note that you may only exercise your CCPA privacy rights twice within a 12-month period.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
If you have any questions about this Privacy Policy, please contact us:
Please include "Privacy Policy" in the subject line of your communication.
Legal Disclaimer
WE ASSUME NO RESPONSIBILITY FOR YOUR USE OF THE SITE, SERVICES, OR ANY INFORMATION PROVIDED THEREON. THE SITE, SERVICES, AND ALL INFORMATION PROVIDED THEREON ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, OR FITNESS FOR A PARTICULAR PURPOSE. WE DO NOT WARRANT THAT THE SITE OR SERVICES ARE SECURE, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. WE DO NOT WARRANT THAT THE FUNCTIONS CONTAINED IN THE SITE OR SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT DEFECTS WILL BE CORRECTED. YOU AGREE THAT YOUR USE OF THE SITE AND SERVICES WILL BE AT YOUR SOLE RISK. UNDER NO CIRCUMSTANCES WILL WE BE LIABLE TO YOU OR ANYONE ELSE FOR DAMAGES OF ANY KIND RESULTING FROM YOUR USE OF THE SITE, THE SERVICES, OR ANY INFORMATION PROVIDED THEREIN. THIS DISCLAIMER APPLIES TO ALL DAMAGES OF ANY KIND, WHETHER DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL, INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES. IF YOU DO NOT AGREE TO THIS DISCLAIMER, DO NOT USE THE SITE OR SERVICES. YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SITE AND SERVICES.